![]() ![]() When I was told Chrome was incompatible, I immediately told them I was cancelling my account. They have a contact form and they promise to reply within 48 hours. There is NO way to get through to this business through social media channels, email or phone. Every business should be required to have a telephone number at which you can reach support. This is not disclosed anywhere and with such a large population of prospective customers being Chrome users, I have to believe they are intentionally not disclosing this. Come to find out, the new version of Chrome is incompatible with their software. It has had glitches from time to time but I have always been able to produce a finished product that was amazing.This year I paid for the premium membership and spent A WEEK of my time continually logging in and trying to create my slideshow, which I am very adept at doing, having done it for many years. I have used this service for at least 7 years to create a holiday slideshow that I use with clients, family and friends. Who cares so little about customer service that they dont even offer a way to speak to them? Not even a freaking bot?! Ironically, *** discovered 2 friends with a similar problem who had to cancel through their budgeting app. I dont want Smilebox, and frankly, I dont trust them. Actually, there is a phone numberwith a recorded message basically saying send an email. I tried to call Smilebox customer service, but they have none. I then saw a charge for $119 on my credit card from Smilebox on February 9. (Oh, but it worked off I wanted to use the service, though no problem with it then!) Finally, by literally treating the site like it was a clicker game, I managed to get the cancellation through on January 24or so I thought. Unfortunately, the website wouldnt work over the course of the SEVERAL DAYS that I attempted to cancel, not even letting me remove the defunct email address. Smilebox attempted to renew my subscription in January of this year, and I attempted to explain I dont want their service. I then left that job and that email/username is defunct. I made one project using me work email to establish the account. ![]() You don’t have to ask for this, this will be automatically sent to your mail address or the invoicing mail address of your company or organisation.I opened an account with Smilebox two years ago. Shortly after the delivery of your order you receive an invoice via mail. Choose paying online securely by well known payment methods like Bancontact, iDeal, MasterCard, Visa, Apple Pay… You don’t have a VAT number, you are a private person or you prefer paying comfortably and easily online. You prefer paying easily and securely online This way you can order first and pay afterwards. Simple! When completing your online order you choose for option “Order and pay via bank transfer”. The term of payment for companies and governments is 30 days, unless otherwise agreed. You don’t have the possibility to pay online as a company, government or NGO? You want to pay afterwards with invoice? That is not a problem!Īs a creditworthy company or government you can easily pay afterwards at Pasco. Pay secured with several well known (online) payment methods like MasterCard, Visa, Bancontact, iDeal, Apple Pay …Ĭompanies and governments pay afterwards with invoice In order to vectorise a file you need a professional program like Adobe Illustrator.Įxemple - voici pourquoi un fichier pixelisé n’est pas une bonne base pour une impression de qualité Watch out! Converting a JPG file into PDF or EPS is not the solution. A file with pixels (jpeg, png, tiff…) with a quality of less than 300 dpi cannot be used. When you zoom in or make the picture bigger it becomes less clear and more pixelated. The quality of the digital proof that we will send you depends on the quality of the artwork you’ve sent us.Ī JPG file is pixelated. If the files are definitely not available in vector, our studio will create a new file. Just send them to us and we will produce and send you a perfect digital proof. EPS, try your graphic or IT department as they should have these files in the correct format. TIP: If you don’t have the information in vector. If the imprint is bleed, please give it 3 mm extra image. Put texts, typographies and fonts in outlines. This artwork has the best quality and can be adjusted by our studio without impacting the quality of the result. Submit your logo/image/artwork in a VECTOR FORMAT in ADOBE ILLUSTRATOR, PDF or EPS format.
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