![]() To help users, you can monitor what they are doing with their device in real time. Universal Control: use a single keyboard and mouse between your Mac and iPad When using Universal Control, each device shows its own screen and apps, but you can use a single keyboard, mouse or trackpad to move the pointer, type and even copy content between them. Screen sharing can be used for remote support. Access your Mac using Remoter VNC Wouldnt it be useful to be able to control your Mac remotely That way, even when youre not actually in front of your Mac, you can see if a download has. Using the separate QuickSupport app for iOS, IT managers can support users experiencing technical problems with their device. Once you’ve downloaded a remote desktop app, you need to connect your iPhone to your Mac. Additional security mechanisms such as the TeamViewer ID and password ensure that unauthorised individuals cannot access the smartphone or tablet. The IT manager cannot perform any unauthorised actions. You can also use Control Center to access a Bluetooth toggle. When using screen sharing, the user determines what to open on the iPhone or iPad. On your iPhone or iPad, go to Settings > Bluetooth and switch it On too. They can terminate it themselves at any time. The user has to initiate the remote support session on their iPad or iPhone themselves and actively consent to the connection. This version of the remote desktop for iPad and iPhone is designed to be simple and easy to handle so that even inexperienced users can use it – and you as the IT manager encounter less hassle. ![]() This allows you to guide the user when there is a problem to obtain more information or resolve the issue. However, you can connect to the device and see what the user is doing via screen sharing. It is still not possible to perform maintenance on an iPad or iPhone remotely. The TeamViewer QuickSupport app for iOS provides an innovative way to support iOS users remotely. To help users, you can monitor what they are doing with their device in real time. Screen sharing can be used for remote support. Using the separate QuickSupport app for iOS, IT managers can support users experiencing technical problems with their device. Even unattended computers such as servers can be controlled remotely using the app. If you are an IT manager, this allows you to provide quick support to users with technical problems using your iOS mobile device. Naturally, you can use the iOS remote control app to access other people’s computers if the users have authorised it. You can do almost anything you could do directly on your computer. ![]() This way you can access important documents, use applications installed on your computer or check your email all while on the go. TeamViewer’s ability to remote control from iPhone and iPad allows you to easily access your Windows, Mac, or Linux computer using your iOS smartphone or tablet. Imagine you are on your way to a business meeting when you remember there’s important information on your office computer that you still need. Open the Settings app on your iOS or iPadOS device and go to ‘Accessibility -> Switch Control.’ 2.
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